Privacy policy

Privacy Policy

At Bristle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or place an order.

Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and purchase information
  • Payment-related information
  • Device and browser information
  • Website usage information

Payment transactions may be processed by third-party payment providers. Bristle does not need to store your full payment card details.

How We Use Your Information

We may use your information to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Provide customer support
  • Communicate with you about your order
  • Improve our website, products and services
  • Prevent fraud and protect our business
  • Comply with applicable legal requirements

Sharing Your Information

We may share relevant information with trusted service providers that help us operate our business, including Shopify, payment providers, delivery companies, fulfilment providers, analytics providers and technology providers.

We may also disclose information where required by law or where reasonably necessary to protect our rights, customers or business.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website and support analytics or marketing activities.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access to or correction of your information and, where applicable, deletion of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how Bristle handles your information, please contact us.

Email: support@bristle.co.za