Terms of service
Terms of Service
Welcome to Bristle. These Terms of Service govern your use of our website and the purchase of products from Bristle.
Use of Our Website
By using our website, you agree to use it lawfully and responsibly.
You must not:
- Use our website for unlawful or fraudulent purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the operation or security of our website
- Misuse or reproduce our website content without permission
Products and Information
We make reasonable efforts to ensure that product descriptions, images, prices and availability displayed on our website are accurate.
Colours and product appearance may vary depending on your device, screen settings or other factors.
We may make reasonable changes to products, packaging or product information where necessary.
Orders
When you place an order, you are submitting a request to purchase the selected products.
Bristle reserves the right to refuse or cancel an order where permitted by law, including where there is an obvious pricing error, suspected fraudulent activity, product unavailability or another legitimate reason.
If an order is cancelled after payment has been received, any applicable refund will be processed.
Pricing and Payment
All prices are displayed in South African Rand (ZAR) unless otherwise stated.
Payment must be successfully completed before an order can be processed and dispatched.
Shipping
Orders are shipped according to our Shipping Policy. Estimated delivery is 4–7 business days after dispatch.
Delivery times may be affected by courier delays, public holidays, weather, peak periods or circumstances outside our reasonable control.
Returns and Refunds
Returns and refunds are handled in accordance with our Refund & Return Policy and applicable South African consumer protection laws.
Intellectual Property
All content on the Bristle website, including our branding, logos, images, text, graphics and other materials, is owned by or licensed to Bristle unless otherwise stated.
You may not copy, reproduce, distribute or commercially use our content without our prior written permission.
Consumer Rights
Nothing in these Terms is intended to exclude, restrict or limit any rights or remedies that cannot legally be excluded, restricted or limited under applicable South African law.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will be made available on our website.
Contact Us
If you have any questions about these Terms of Service, please contact us.
Email: support@bristle.co.za